Description based on the Specified Commercial Transactions Act

Sales price
The sales price will be the displayed amount (display price/tax included).
Timing and method of payment

Payment methods: Credit card, deferred payment (Payday), PayPal, Amazon Pay PayPay is available.

  • Credit card payment, PayPal , paypay, Amazon Pay
    Payment will be confirmed at the time of ordering the product.
  • Pay Later
    Please pay your monthly usage amount through Paidy by the 10th of the following month at a convenience store or by bank transfer.
Special Terms and Conditions for Returns
Please see our returns policy here .
Delivery time of services or products
We will ship within 3 days of receiving your shipping request.
Company Name
ete-Rio Co., Ltd.
Representative
Yuki Goto
location
7th floor, Omiya Marui, 2-3 Sakuragicho, Omiya-ku, Saitama-shi, Saitama 3300854
telephone number
0487004433
Opening times
Weekdays 09:00 - 18:00
We are closed on Saturdays, Sundays, and holidays for shipping products and responding to inquiries.
Fees required other than the product price
  • Shipping fee is 298 yen (tax included) nationwide (however, shipping is free for purchases of 3,000 yen or more including tax)
  • A specified communication fee will be charged when browsing the site, sending and receiving e-mails for inquiries, etc.
Returns, exchanges, cancellations, etc.
We cannot accept returns or exchanges due to customer convenience, except in cases of defective products or incorrect delivery.
If the product you receive is defective or if the product you received is different from the product you ordered, please contact us within 3 days of receiving the product.
Return Shipping Fee
We cannot accept returns or exchanges due to customer convenience, except in the case of defective products or incorrect deliveries.
We will cover the cost of defective products or incorrect deliveries.